The conference will offer multiple breakout sessions to provide a complete range of educational experiences for attendees at every stage of a career:
Improving the Employee & Student Experience Through Collaboration with IT | Scott Emery and Alex Aljets
Summary: Today's universities are rife with archaic business processes that rely on paper and repetitive, manual tasks. Processes are often built upon for decades. They need to be revisited, and sometimes reimagined from the ground up. At Oregon State University, we've positioned the new Business Architecture unit of our information technology division to support ongoing business process improvement across the university, enabling the transformation to a digital-based work environment. In this session, Alex Aljets and Scott Emery will share how Business Architecture partners with units across the university to support digital transformation through business process redesign and customer journey mapping. They will share a recent project that streamlined the enrollment experience for new, online learners and will prompt you to consider how you might use similar methods in your own organizations.
Learning Objectives:
- Understand the value of information technology as a strategic business partner.
- Describe how customer journey mapping and business process improvement can be used to improve the user experience in a university setting.
- Identify ways you can apply these approaches in your own organization.
Suggested Audience:
Individual leader, team leader, and Enterprise leader
Project and Program Process Improvements - Listen to the Haters | Christina Setzer-Poole
Summary: In the 2021 Georgia Tech Organizational Effectiveness Conference, Christina will provide insight on how listening to her 'haters' enabled her to uncover processes improvements. She will provide some examples and encourage audience participation.
Learning Objectives:
- How to find process improvement opportunities
- Examples of process improvements
Suggested Audience:
Individual leader, team leader, and Enterprise leader
Practical Leadership for Project Managers | Chris Carter
Summary: This session's goal is to breakdown the many complex layers of effective leadership, especially for project managers, into two categories of focus: 1) Leading Teams and 2) Leading Cross-Functional Stakeholders. Whether you have minimal PM experience, or you are a seasoned portfolio executive, the most effective leaders in today's project economy are masters in these two core competencies.
Learning Objectives:
- Building teams with intentional application of Conflict Management and Motivational Theory
- Defining shared benefits to better influence and effectively lead organizational stakeholders from current to future state
- Actively developing team members and mentoring organizational stakeholders
Suggested Audience:
Individual leader, team leader, and Enterprise leader
How to Recruit a Diverse and Inclusive Workforce | Wandie Toledo Bethune
Summary: In order to overcome the barriers to reaching and engaging diverse recruiting talent, talent leaders must step outside of the box and explore new approaches. This session will capture the key strategies for engaging diverse recruiting talent (inclusive sourcing, selection, and attraction strategies).
Learning Objectives:
- Write an inclusive job description
- Explain the key targeted hiring events to attract diverse talent
- Design an inclusive assessment process
- Learn the systemic differences in experiences of negotiation
Suggested Audience:
Team leader
Transitioning from Strategy to Action | Sonia Alvarez-Robinson and Athena Smith
Summary: The goal of this session is to discuss the approach, process and tools that organizations can use to make their biggest dreams come to fruition. Presenters will share how Georgia Tech created and implemented their strategic plan over the past 18 months. Participants will reflect and share their experiences implementing a strategic plan (especially during a global crisis).
Learning Objectives:
- Participants will take away tips for creating an inclusive strategic plan grounded in Appreciative Inquiry.
- Participants will learn about tools to manage, measure, and communicate progress and results of implementing the strategic plan.
- Participants will learn from each other through interactive discussions about effective strategic plan implementation.
Suggested Audience:
Individual leader, team leader, and Enterprise leader